Ticketing for culture,
built for your audience

All-in-one ticketing and marketing software that adapts to your unique way of working, supported by a team that truly understands culture.

Trusted by 300+ cultural organizations in Europe

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Is your current ticketing platform holding back your team’s ambitions? With ticketmatic, you can finally align your technology with your organization’s needs and your audience’s expectations.

other platforms

Outdated ticket shop frustrates users

A modern, fully customized ticket shop

Support unavailable during busy times and disruptions

Proactive, committed support whenever you need it

Audience data is incomplete and fragmented

Central audience database, always up to date

Limited insight into your audience

Smart filters, dashboards and analytics

Inaccurate and limited reporting

Reliable, customized automated reporting

Repetitive processes that invite errors

Time-saving, stable workflows

Integrations failing to work smoothly

Robust integrations with your entire ecosystem

Difficult to use, complex system

User-friendly for all roles and levels

Reviews

We’re very happy with the app. It works really well. We also use it to give our partners extra visibility.

Bert Vanlaere
Marketing Director, Concertgebouw Brugge, Bruges

I find it very easy to create a selection of visitors in ticketmatic. And if something is ever missing, I just ask and a filter gets added. That way, I can reach exactly the visitors I want to reach. When it comes to segmentation, ticketmatic is really very flexible.

Rio van der Oest
Marketeer, Het Nationale Theater, The Hague

Really, ticketmatic is our CRM. Everything is in there, all the customer data.

Jonathan Cooman
Customer and Data Management, De Roma, Antwerp

The system is very intuitive. When we need to train colleagues on how to sell tickets, it practically takes care of itself.

Sylvie De Muer
Ticketing Manager, Concertgebouw Brugge, Bruges

Now putting something on sale has become “super simple,” so to speak. Selling a ticket is almost effortless. The steps have been greatly reduced.

Stefaan Geldhof
Responsible for ticketing and ICT, Brugge Plus and In&Uit Brugge, Bruges

I’m really happy with the ordering process in ticketmatic. When I visit other theaters or cinemas, I’m not always impressed by what I see. Then I think to myself: we really have things well organized.

Karlijn Gerritsen
Head of Marketing, Verkadefabriek, 's-Hertogenbosch

Our previous systems crashed during peak sales. Today, people expect a seamless online experience, just like with Bol.com or Zalando. Ticketmatic gave us that flow.

Steven Defoor
Director of Leisure, Mechelen

Features

All you need in a single platform

Boost your audience impact with ticketmatic: from selling tickets to building lasting relationships.

Simplified illustration of customer segmentation filters screen in the ticketmatic platform.
Screenshot of a ticketmatic dashboard with customer satisfaction survey results.
Graphical representation of the ticketmatic system with price tables and ticket categories.

ticketmatic in numbers

Proven reliability in cultural ticketing, year after year.

15M+tickets sold through ticketmatic in 2024

10M+tickets sold through ticketmatic this year

3M+scanned mobile tickets on the ticketmatic app this year

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 ticketmatic Studio

The Studio

The Studio is our approach to tailor your setup precisely to your operations and requirements. We configure your ticket shop and internal processes exactly the way you want. No other platform offers this level of flexible customization.

Services

Our services

At Ticketmatic, we know that ticketing is more than software. It’s about collaboration, expertise and support at every stage of your operations. That’s why we offer not only a powerful platform but also an experienced, committed team that puts your success first.

App

Mobile app

Give your visitors a flawless mobile ticket experience – super handy, secure, fast and in your house style. The Ticketmatic app is a proven solution with more than 600,000 users and optional anti-fraud features.

Frequently Asked Questions

The migration is fully guided: you get a clear plan, a dedicated contact person, and regular check-ins. Our team has successfully executed this process dozens of times, so you can go live with confidence and without stress. More info

Ticketmatic is built for cultural organizations and combines ticket sales, CRM, marketing, and reporting in one platform. On top of that, ticketmatic is the only provider that builds your ticket shop entirely according to your preferences — not just in style, but also in flow, formulas, and integrations.

Yes, your ticket shop is tailor-made: in terms of design, sales flow, and integrations. Everything is aligned with your brand and way of working.

With our built-in virtual waiting room, you avoid crashes and frustration. Ticketmatic has been tested in large presales and guarantees a stable, fair sales experience.

No, ticketmatic includes an integrated Audience CRM and email tool. You can segment, run campaigns, and use dashboards without additional software. Want to connect to existing systems like Mailchimp or an external CRM? That’s possible via our API.

Our support team is available daily, with emergency assistance outside office hours. We also provide proactive account management: regular check-ins and advice to keep optimizing.

Tickets can be secured with dynamic QR codes and are only valid on the device where they are delivered. For payments, you work directly with the payment service provider of your choice; your revenue goes straight into your own account.

Pricing is transparent: you pay based on your ticket volume, including all core functionalities. There are no surprises. Only the optional email module carries an additional annual cost, depending on your email volume.

Clients

A look inside our customers’ worlds

From cultural centers and theaters to concert halls, our customers are as diverse as the sector itself. Discover how they use ticketmatic to better reach their audiences and strengthen their operations.